Konecta

Purpose of the Job To audit interactions made, ensuring high quality/compliance standards and offer floor support to assist in the improvement of the quality of the Campaign Requirements Matric 12 months international voice and non voice auditing experience of live…

Are you a dynamic and customer oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast paced environment…

The Quality Assurer is responsible for reviewing and auditing telephone and/or email and chat interactions. The assurer will also be responsible for facilitating coaching sessions, calibration/group sessions regarding our quality programs, weekly TM catch ups and general feedback of findings.…