Are you a dynamic and customer oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast paced environment…
The Quality Assurer is responsible for reviewing and auditing telephone and/or email and chat interactions. The assurer will also be responsible for facilitating coaching sessions, calibration/group sessions regarding our quality programs, weekly TM catch ups and general feedback of findings.…