Level 2 Service Desk Agent Job Description Position Overview: The Level 2 Service Desk Agent provides remote technical assistance to customers who contact the Service Desk to report a fault or who make a request regarding the VOIP/Connectivity solution installed…
Junior Network Engineer x1 Job Description Junior Network Engineer Job Description Job Responsibilities: Handles alations from General Support requiring further Data specific technical assistance Proficient with technical escalations from clients, wholesalers, interconnect partners, internal teams and service providers. Ensures a…