Insurance Telesales Agent

Durban, KwaZulu-Natal, South Africa

Job Description

Do you enjoy working in the Insurance environment with a drive for sales and a strong focus on customer experience?Mrp money is looking for a self -motivated, passionate Insurance Telesales to join their fast-paced team.The Telesales agent will be responsible for selling financial services products to customers over the telephone. The key focus of this role will include explaining products to prospective customers, closing sales, maintaining good customer relations when dealing with queries relating to products on offer, and meeting daily and monthly sales targets.Responsibilities

  • Efficiently contact prospective customers to present information and explain available products.
  • Deliver prepared sales talks effectively, reading from a script that describes products, in order to persuade potential customers to purchase a product.
  • Effectively explains products and prices, and answer questions from customers.
  • Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence.
  • Efficiently updates customer details and communications on Consolidated Debtor System.
  • Ensure quality of calls is in line with Service Level Agreements.
  • Ensure quality, friendly, consistent interaction when dealing with customers.
  • Respond to and action all customer communication.
  • Grade 12
  • Full FAIS accreditation and valid RE5 certification would be an advantage
  • 6 - 12 months experience in sales environment, Insurance sales experience would be advantage
  • Knowledge of FAIS, FICA, National Credit Act, all relevant insurance legislation
  • Knowledge of Ombudsman
  • Excellent communication skills in English (Written & verbal)
  • Computer literate (MS Word, MS Excel, MS Outlook)
  • Persuasive
  • Selling to Customer Needs
  • Closing Skills
  • Telephone Skills
A little about us: Passion, value and partnership. If you believe in these core values, we believe you're a perfect match for the Mr Price Group. The Mr Price Group has 6 trading divisions namely: mrp, mrphome, mrpsport, Miladys, Sheet Street and Mrp money. We employ over 16000 people and retail in over 1000 South African based stores, almost 100 international stores and through our online channels offering our full product assortments.Mrp money is an equal opportunity employer and is committed to Employment Equity.Job Types: Full-time, PermanentSalary: R5,500.00 /monthExperience:
  • Insurance telesales: 1 year (Required)
  • High School (matric) (Required)
  • Durban, KwaZulu-Natal (Required)
  • RE5 & FAIS (Required)

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned
  • Apply By
    Jan 16, 2020
  • Job Posting Date
    Oct 18, 2019